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The upper-class owner of a gallery, Catherine Lelievre, hires the efficient and quiet maid Sophie to work in the family manor in the French countryside. Her husband Georges Lelievre, who is an opera lover, her daughter Melinda and her teenage son Gilles welcome Sophie and appreciate her work. Sophie soon befriends the postmistress Jeanne, who is a bad egg and encourages Sophie to rebel against her employers, but the maid stays submissive. However, Sophie is ashamed of a secret and feels uncomfortable in many situations, finding a way to hide her secret. When Georges tells Sophie that he does not want Jeanne in his house, Sophie stands up to him. Melinda discovers her secret and Sophie blackmails her, but Melinda tells her parents what happened. Georges fires Sophie and she returns to the house later with Jeanne on the rampage.
Sophie, a quiet and shy maid working for the upper-class family Lelievre, hides her illiteracy under the cloak of a perfect household and obedience. She finds a friend in the energetic and uncompromising postmaster Jeanne, who encourages her to stand up against her bourgeois employers. Things start to escalate as the Lelievres find out that Sophie cant read and has brought Jeanne into their house against their wish.
Isabelle Huppert
Jeanne la postière
Sandrine Bonnaire
Sophie la bonne
Jacqueline Bisset
Catherine Lelievre
Jean-Pierre Cassel
Georges Lelievre
Virginie Ledoyen
Melinda
Valentin Merlet
Gilles
Julien Rochefort
Jeremie
Dominique Frot
Madame Lantier
Jean-François Perrier
Priest
Ludovic Brillant
David
Claire Chiron
Claire-Marie Dentraygues
Jean-Pierre Descheix
Penny Fairclough
Alain Françoise
David Gabison
Pierre Gondard
Claire Ifrane
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