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When the call center he manages in Seattle is outsourced to India, Todd travels there to train his replacement. Housed in a new building that looks like an above-ground bunker, the call center is staffed by willing novices whom Todd trains to sound American. One star on the staff is Asha, who teaches Todd that he should learn about India, and proceeds to do just that.
U.S.-based Western Novelty decides to outsource its personnel to India and as a result a large number of employees are let go. Before he himself is let go, Todd Anderson is instructed to travel to Gharapuri to train Purohit to replace him. He travels there via Mumbai, and finds his name comically mispronounced as Toad. He finds that he must sensitize himself to the Indian culture before he could even think of Americanizing Purohit and his subordinates. With the assistance of the new Assistant Manager, Asha Bhatwadekar, he inter alia sets about learning about Devi Maa Kali, Bhagwan Shri Shankar, reveling in Holi festivities, common lingo, the importance of cows, and eating at Mac Donnels. And he soon finds that a new India has been discovered for outsourcing, and what is meant by Holiday in Goa.
Josh Hamilton
Todd Anderson
Ayesha Dharker
Asha
Asif Basra
Purohit N. Virajnarianan
Matt Smith
Dave
Rudolf Rodrigues
Rickshaw Driver
Jaineeraj Rajpurohit
Man Catching Train
Siddarth Jadhav
Gola Vendor
Sudha Shivpuri
Aunti Ji
Raghu Mama
Aunti Ji's Old Man
Parvati
Aunti Ji's Server
Sitaram D. Kadam
Shop Till You Drop
Feroz
Kid
Raja Kadale
Aunti Ji's Handyman #1
Harish Chandra
Aunti Ji's Handyman #2
Prashant Mahesh
Aunti Ji's Handyman #3
Bhuvnesh Shetty
Manmeet
Jeneva Talwar
Rani
Saurabh Agarwal
Kumar
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